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myOtaku.com: Adam


Saturday, September 24, 2005


   Doing the Right Thing
So I accidentally forgot to cancel someone's Velegant account.

I saw that they were billed mistakenly yesterday. I immediately refunded it and apologized.

However, the person's bank had hit them with not one, but TWO overdraft fees. They stuck the person with a bill for almost $70.

Ouch.

Without delay or question, I reimbursed our former hostee the full cost of both overdraft charges. I even threw in a few dollars extra to pay for the transaction fees.

Sometimes you just have to accept responsibility and take the hit no matter what.

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